We believe providing timely support is critical for your business success.  The following fee-based support options are in place for our clients.

Currently awaiting technical support:

If you are currently on the telephone with us and have been asked to activate screen sharing, click on the help button below:

Contact us by:

·        Telephone: 707.837.8634 (best method as our automated telephone system includes updates on staff schedules)

·        E-Mail  (You will receive an automated reply notifying you of the receipt of your request and our current estimated response time.)

·        Fax: 707.838.8631

For Dynamics GP (Great Plains) clients:

·        Contact In Balance (another Microsoft partner located in Benicia) at 707.746.0515.  (Identify yourself as an AcCounting On Computers Incorporated client.)

For Microsoft Business Solutions products including Dynamics GP (Great Plains), Dynamics SL(Solomon), Microsoft Customer Relationship Management, Retail Management, and Small Business Manager/Financials) clients:

·        Contact Microsoft via their web-site or by telephone (888.477.7877).

For QuickBooks clients:

·        Contact Intuit via their web-site (www.quickbooks.com) or by telephone (888.320.7276).

 


Mail: Post Office Box 5272
Santa Rosa, CA 95402-5272
Phone: 707/837-8634  Fax: 707/838-8631
e-mail

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